Contact Renal Supplies Water Systems
Ask us about a new dialysis water plant, planned maintenance, disinfection or water-quality record keeping. Send your enquiry through the form on this page and our team will review the site details, plant layout and service needs.
Send us a message
Tell Renal Supplies Water Systems about your dialysis unit, its water plant or the plant you are planning, and what you need. Fields marked * are required.
What to send with your enquiry
Please use the enquiry form on this page and give us a clear summary of what you need. We work on reverse-osmosis water treatment plants for dialysis units, including pre-treatment, filters and salts, distribution loops, disinfection and service support from tap to drain.
- Your town and facility type
- Whether the enquiry is for a new installation, an upgrade, a breakdown visit or planned service
- A short note on the current plant and any recurring issues
- Access limits such as restricted parking, security sign-in or plant room hours
Photos and drawings that help
Good photos save time and help us prepare for a site visit. If you have drawings, send those as well. Even a simple plant room sketch can help if marked with pipe routes and drain points, it does not need to be formal.
- Wide photos of the full plant room
- Close photos of pre-treatment vessels, membrane housings and loop pipework
- Incoming water point, drain points and storage if fitted
- Any available layout drawing, plumbing diagram or marked-up floor plan
Areas we cover
Our base is in Pinetown near Durban. We install and service dialysis water plants across KwaZulu-Natal, including coastal and inland sites where humidity, heat and water conditions can affect plant upkeep. Work in other provinces can be arranged on request.
If your unit has site rules for contractors, municipal access requirements or specific shutdown windows, please include that in the form so we can plan properly.
Visits, deliveries and collections
Site work is arranged around the unit's operating requirements and the responsible staff member's testing and maintenance schedule. For filters, softener salts, disinfection support or service items, tell us what is needed and whether delivery or collection is more suitable.
- Collections and visits are arranged in advance
- Please note any receiving bay rules or delivery time limits
- The unit sets the testing schedule and limits, and we keep the records provided for the plant file