Terms of use

These terms govern your use of the Renal Supplies Water Systems website. By using this website, you accept these terms and agree to use the site lawfully and responsibly.

Website operator and scope

This website is operated by Astros Marketing (Pty) Ltd, 2 Makro Place, Sunnyrock 1401, on behalf of Renal Supplies Water Systems. These terms apply to all visitors, users and any person who accesses, browses or submits information through this website.

The content on this website is provided for general information about reverse-osmosis water treatment plants for dialysis units, including design, installation, filters and salts, disinfection, water-quality testing logs and service arrangements. The website content does not form a binding quotation, technical specification, service-level agreement or clinical instruction.

  • Use of this website is subject to these terms and applicable South African law.
  • If you do not accept these terms, you should stop using the website.
  • Additional terms may apply if you submit an enquiry through the contact page.

Permitted use of the website

You may use this website only for lawful purposes and in a way that does not infringe the rights of the operator, the business represented on the site, or any third party. You may view pages, download or print reasonable extracts for internal reference, and submit an enquiry relevant to the services described on the website.

You may not misuse the website, interfere with its operation, attempt unauthorised access, or use automated means to copy large portions of content. You may also not use the site in a manner that could damage the website, its hosting environment or its availability to other users.

  • No unlawful, fraudulent or harmful use is permitted.
  • No scraping, bulk copying or redistribution of content without written consent is permitted.
  • No attempt may be made to introduce malicious code, disrupt forms or bypass security measures.

Information and no clinical advice

While reasonable care is taken in preparing website content, information on this site is provided on an "as is" basis for general guidance only. Content may be updated, corrected or removed without notice. The operator does not guarantee that all information is complete, current or suitable for every site condition or project requirement.

This website does not provide medical or clinical advice. Nothing on the site should be relied on for diagnosis, treatment decisions or patient care. Technical planning, testing schedules and operating limits for dialysis water systems remain the responsibility of the relevant unit and its responsible staff. Where records or logs are referred to on this website, that reference is informational only and must be read together with the unit's own procedures and requirements.

Enquiries, personal information and POPIA

If you submit information through the contact page, that information may include personal information as defined in the Protection of Personal Information Act, subject to applicable law. Personal information submitted by you may be used to respond to your enquiry, assess a service request, keep communication records and manage the website's ordinary administration.

By sending an enquiry, you confirm that the information provided is accurate and that you are authorised to provide it. You should not submit patient information, special personal information or any unnecessary confidential material through website forms.

  • Personal information will be handled for lawful business purposes related to your enquiry.
  • Information may be processed by service providers involved in website hosting, administration or communication management, subject to appropriate obligations.
  • You may request reasonable access or correction rights where applicable under POPIA.

Intellectual property and external links

Unless otherwise stated, the text, page structure, graphics, layout, and other material on this website are protected by intellectual property rights. Those rights remain reserved. No licence or right is granted except the limited right to use the website for its intended informational purpose.

You may not reproduce, adapt, publish, transmit or create derivative material from the website content without prior written permission. If this website links to external websites or resources, those links are provided for convenience only. The operator is not responsible for the content, availability, security or privacy practices of any external site.

Liability, availability and governing law

To the fullest extent allowed by law, the operator excludes liability for direct, indirect or consequential loss arising from use of, or reliance on, this website or any temporary inability to access it. This includes, without limitation, loss resulting from inaccuracies, omissions, interruptions, system errors or harmful code transmitted by third parties.

The operator does not warrant uninterrupted availability or that the website will always be free from defects. Maintenance, updates or technical faults may affect access from time to time.

These terms are governed by the laws of South Africa. Any dispute connected with this website will be subject to the jurisdiction of the appropriate South African court, unless mandatory law requires otherwise. These terms may be revised from time to time, and the version published on this page will apply from the date of posting.